How to Troubleshoot Netflix Issues on Your Apple TV

How to Troubleshoot Netflix Issues on Your Apple TV

Netflix Issues on Apple TV

Netflix Issues on Apple TV

Netflix is one of favorite streaming services on your Apple TV that allows you to watch a wide variety of movies, TV shows, and more. With the streaming service of Netflix, you can enjoy unlimited viewing any content without having interruptions to watch a single commercial. If you have any issue or problem related to the service of Netflix, read this tutorial about how to troubleshoot Netflix Issues on Your Apple TV. There are several possible solutions to troubleshoot Netflix issues on your Apple TV. Below are the necessary explanations about all possible solutions:

Check your internet connection

You need to make sure that the Netflix issue on your Apple TV is not caused by your internet connection issue. Follow the steps below:

  1. Go to Settings from the main Apple TV menu
  2. Select Network
  3. Under Connection, ensure that the status is connected.

Force quit Netflix to troubleshoot the issues

Maybe there’s something went wrong when you are running Netflix on your Apple TV. Try to force quit Netflix and the restart again. Here are the steps to force quit:

  1. On your remote, double-click the Home button.
  2. Swipe right or left, so Netflix is in focus.
  3. Force quit the Netflix by swiping it up.
  4. Try to open Netflix again.

Troubleshoot the Netflix issues by restarting your Apple TV

Sometimes, restarting your Apple TV is helpful to solve some problems. You can choose to restart your Apple TV from the Settings, using your Apple TV remote/Siri remote, or simply just unplug your Apple TV from the power source, and then plug it back in after six minutes. You can try to run the Netflix app after you have finished restarting your Apple TV.

Troubleshoot the Netflix issue by reinstalling the Netflix app

  1. Highlight the Netflix app from the Home screen.
  2. Press and hold in the center of the trackpad until the Netflix icon starts to shake.
  3. Delete the Netflix app by pressing the play/pause button.
  4. Confirm your action by selecting Delete once again.
  5. Open your App Store and then reinstall the Netflix app.
  6. Try the Netflix again

Check for available updates to troubleshoot the Netflix issues

Delayed software updates may be responsible for the current streaming issues. Therefore, you need to check for updates on your Apple TV to ensure that you are not missing any software updates on your Apple TV. Follow the steps below to check for software updates:

  1. Go to Settings from the main menu of your Apple TV.
  2. Select System
  3. Choose Software Updates to see further information.
  4. Select Update Software to check the available software update.

You will see Download and Install option if your firmware is out of date. You need to update it soon by selecting Download and Install option to get your firmware upgraded. After you have finished with this updates and the other possible solutions of how to troubleshoot Netflix Issues on Your Apple TV, try to launch Netflix and try to select any movie or TV show to watch on Netflix.

Via: appletvguides.com

Official : https://discussions.apple.com/

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